Privacy Policy

1. Information We Collect

We collect personal information necessary for order placement, courier dispatch, and vendor commission tracking, including:

• Customer Details: Name, delivery address, phone number, and optional WhatsApp number for instant COD dispatch notifications.
• Vendor Details: Business name, telephone number, WhatsApp alert contact, business registration documents (for BR verification), and bank deposit slips.

2. How We Use Your Data

Your information is used strictly to process orders, facilitate courier deliveries, send status alerts via WhatsApp/SMS, and manage account settlements. We never sell or share your personal data with third-party advertising brokers.

3. Data Security & Retention

All account credentials, payment receipts, and customer shipping details are stored securely. Uploaded business registrations and bank deposit slips are accessible only to verified system administrators.